All QUICKPLAY products come with a 1 YEAR LIMITED MANUFACTURER'S PARTS WARRANTY as standard (T&Cs apply). For more full warranty terms and exclusions, including how to register for 2ND YEAR EXTENDED WARRANTY, please visit our Warranty Info Policy pag

All QUICKPLAY products come with a 1 YEAR LIMITED MANUFACTURER&apos;S PARTS WARRANTY as standard (T&amp;Cs apply). For more full warranty terms and exclusions, including how to register for 2ND YEAR EXTENDED WARRANTY, please visit our Warranty Info Policy page, accessible via the footer on our website.

Does my purchase come with a warranty?

Product Damaged: If your product is damaged in transit, please use the Contact Us option in the Help Center to open a support ticket with our team as soon as possible, providing details of the issue with your product (please include photos of the dam

Product Damaged: If your product is damaged in transit, please use the Contact Us option in the Help Center to open a support ticket with our team as soon as possible, providing details of the issue with your product (please include photos of the damage where possible), along with your order number.&#xA0;Product Fault:&#xA0;if you believe your newly received product is faulty, please follow the steps below:<ol><li>Check this Help Center for a setup video for your product and double check that you have assembled it as shown in the video and instruction manual.</li><li>Check the Troubleshooting articles in this Help Center to see if there is an article about your issue.</li><li>If neither of the above apply/resolve your issue please contact our support team immediately by using the Contact Us option in the Help Center to open a support ticket.</li></ol>Missing Parts: If your products arrives with parts missing (that are shown in the instruction manual), please use the Contact Us option in the Help Center to open a support ticket with our team as soon as possible, providing details of the parts you are missing parts.

My product has a fault, what should I do?

If your QUICKPLAY product has a fault caused by materials of workmanship and you would like to make a claim, please use the Contact Us option in the Help Center to open a support ticket with our team. We're here to help if you need us. For more full

If your QUICKPLAY product has a fault caused by materials of workmanship and you would like to make a claim, <span id="isPasted" style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">please use the Contact Us option in the Help Center to open a support ticket with our team. We&apos;re here to help if you need us.<ul><li>Your full name</li><li>Your current shipping address and contact number</li><li>The order number/proof of purchase relating to your claim&#xA0;</li><li>The model name of the product (and size where applicable)</li><li id="isPasted">The &quot;PO&quot; number of your product (showing on Product label on the box)</li><li>A description of the issue/s</li><li>Close up photo/s showing the issue/s</li><li>A photo of the assembled product&#xA0;</li></ul>For more full warranty terms and exclusions, please visit our Warranty Info Policy page, accessible via the footer on our website.

How do I make a warranty claim?

We currently do not have a contact number however you can get in touch by opening a support ticket with our team or speak to our agents on our Live Chat during business hours. To open a support ticket or talk to an agent,  please choose the option "N

We currently do not have a contact number however you can get in touch by opening a support ticket with our team or speak to our agents on our Live Chat during business hours. To open a support ticket or talk to an agent,&#xA0; please choose the option &quot;No, I need more help&quot; on the previous page

Do you have a phone number I can call ?

If you'd like to contact us about anything else, please click here and fill out a form.
If you are reporting a product fault, please make sure to include your order number / proof of purchase and attach at least one photo of the fault to your email.

Back To USA Store

QUICKPLAY USA

Warranty FAQs

Order & Account FAQs

GS Series Football Rebounder and Wall (Galvanised steel)

KICKSTER Goals

MEGA NET

PRO Rebounders

PRO ALU MATCH GOALS

Q-FOLD Goals

Q-FOLD Match Goals

REPLAY Station

SPOT Rebounders

TEKKERS Rebounders

TARGET NET

Setup Videos

AGILITY POLE SET 1.0 (pre 2023)

AGILITY POLE SET 2.0 (2023)

BALLER MINI HOOP SYSTEM (2023)

BASEBALL SAFETY BASE SET

BASEBALL SWING TARGET STICK

BASE-WEIGHTS (2018)

EXTENDER NET FOR MEGA NET

HANDBALL GOAL (all sizes 2022)

HURDLES

KICKSTER 2023

KICKSTER PRO 2023

KICKSTER ELITE 2022

KICKSTER TARGET HOOP (2022)

KICKSTER 2 in 1 COMBO (2022)

LADDER

MEGA NET BOUNDARY NET

PRO ALU MATCH GOAL 6x4FT 2023

PRO ALU MATCH GOAL 8x5FT (2023)

PRO ALU MATCH GOAL 12x6FT (2023)

PRO ALU MATCH GOAL 16x7FT (2023)

PRO ALU MATCH GOAL 3X2m (2023)

PRO ALU MATCH GOAL 21X7'

PRO ALU MATCH GOAL 24x8'

SPOT REBOUNDER 5x3FT (1.5x1m) (2023)

PRO BENCH (2022)

PRO BENCH SHELTER (2022)

PRO REBOUNDER 3x3

PRO REBOUNDER 5x5 & 7x7 Instructions 2023

PRO ALU TRAINING GOAL (2022)

PRO SPEED AGILITY SET (2018)

Q-FOLD NAT 3X2M 2023

Q-FOLD NAT 6X4 2023

Q-FOLD NAT 8X5 2023

Q-FOLD NAT 16x7 2023

Q- FOLD MATCH - 3x2m - Instruction Manual - 2023

Q- FOLD MATCH - 4x1.5m Instruction Manual - 2023

Q- FOLD MATCH - 6x4FT - Instruction Manual - 2023

Q- FOLD MATCH - 8x5FT - Instruction Manual - 2023

Q- FOLD MATCH - 12x6FT - Instruction Manual - 2023

Q- FOLD MATCH - 16x7FT - Instruction Manual - 2023

Q-MINI GOAL (2022)

GS SERIES Football Goals and Rebounder (Galvanised steel)

QUICK-HIT NET 8x8FT (2022)

RALLY NET (2021)

REPLAY BALL (2022)

REPLAY STATION

REPLAY STATION XL

SKILLS SET (2022)

SPOT REBOUNDER 8x5FT & 7x7FT (2022)

SPOT ELITE REBOUNDER 5x3FT (1x1.5m) (2022)

TARGET POP UP GOAL (2022)

TEKKERS NET 5x3FT (1.5x1m) (2022)

TEKKERS NET XL 8x6FT (2022)

TEKKERS TRAINER (2022)

WEIGHTED-PITCHING-BALLS-INSTRUCTIONS

WEIGHTED SLED HARNESS

REPLAY STRIKE (2022)

PRO ALU MATCH GOAL 21x7FT

PRO ALU MATCH GOAL 24x8FT

Instruction Manuals

Adjust REPLAY Station Legs

Fix a dented pole / tube end

Replace a Spring Clip / Spring Button

Q-FOLD Crossbar Sag Fix

Reinstall a wire pole connector

Replace a Post Hook on KICKSTER

Replace the Elastic on Flexi Post Nets

Repair a G-hook on TEKKERS

How to Fix Videos

Adjusting REPLAY Station Legs

Bent base frame poles (KICKSTER, SPOT etc)

Dented pole ends on KICKSTER / SPOT base frame

Q-FOLD crossbar sagging

Can't remove the plastic cap from the corner joint

Wire pole connector has come out of base frame

Spring Button is missing / lost inside the pole

Troubleshooting

Can I cancel my order?

Can I change my order?

I have entered the wrong delivery address

My discount code doesn't work, what do I do?

What payment methods do you accept?

My order is a gift can you hide the branding ?

I'm a sales tax exempt organization, how do I place an order?

Do you have a Pro sales program?

I'm a retailer looking to sell QUICKPLAY products

Where can I find a copy of my invoice?

Missing refund after order cancelled

My card has been declined but payments are showing on my account

Orders FAQs

Where do you deliver to?

How much is delivery?

Do you ship internationally?

What delivery carriers do you use?

Do you offer next day or express delivery?

Can I collect my order?

Where is my order?

Order only part delivered, but email says "Order Delivered"

Lost or stolen packages

Product damaged by carrier

Shipping policy US

Shipping & Delivery FAQs

What is your returns policy?

Can I return my order?

Is it free to return an item?

When will I get my refund for my returned item?

Returns FAQs

Can I unsubscribe from your mailing list?

Account FAQs

How do I get a replacement/spare part ?

Product or box dimensions?

Can I leave it assembled year-round?

Where do I find the eCoach web app ?

When will this item be back in stock?

My Q-fold is missing the “PB-1” (x6) parts to assemble

What is the difference between a Kickster goal and a Kickster Elite goal ?

Do you sell....?

What target net can be used on my goal?

Product FAQs