Warranty FAQs
Common Warranty FAQs
Does my purchase come with a warranty?
All QUICKPLAY products come with a 1 YEAR LIMITED MANUFACTURER'S PARTS WARRANTY as standard (T&Cs apply). For more full warranty terms and exclusions, including how to register for 2ND YEAR EXTENDED WARRANTY, please visit our Warranty Info Policy pag
My product has a fault, what should I do?
Product Damaged: If your product is damaged in transit, please use the Contact Us option in the Help Center to open a support ticket with our team as soon as possible, providing details of the issue with your product (please include photos of the dam
How do I make a warranty claim?
If your QUICKPLAY product has a defect due to materials or workmanship, you can submit a warranty claim by using the Contact Us option in the Help Center to open a support ticket. Our team is ready to assist you. To help us process your claim quickly
Do you have a phone number I can call ?
Unfortunately we do not have a customer phoneline to call you on as we are a fully online only business at this time, apologies for any inconvenience this may cause.