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QUICKPLAY USA

If your QUICKPLAY product has a defect due to materials or workmanship, you can submit a warranty claim by using <a href="/en-US/contact">our contact form</a>. Our team is ready to assist you.To help us process your claim quickly, please provide the following information:<ul><li>Your full name</li><li>Order number or proof of purchase</li><li>Product model name (and size, if applicable)</li><li>&quot;PO# PSS/NAT/GPS&quot; number from the product label on the box</li><li>A description of the issue</li><li>Close-up photos clearly showing the issue</li></ul>For full warranty terms, conditions, and exclusions, please visit our Warranty Info Policy page, accessible via the footer of our website.

How to submit a warranty claim for a QUICKPLAY product with a materials or workmanship defect, and what information to include.

How do I make a warranty claim?

Order & Account FAQs

Warranty FAQs

GS Series Football Rebounder and Wall (Galvanised steel)

KICKSTER Goals

MEGA NET

PRO Rebounders

PRO ALU MATCH GOALS

Q-FOLD Goals

Q-FOLD Match Goals

REPLAY Station

SPOT Rebounders

TEKKERS Rebounders

TARGET NET

Setup Videos

Agility Pole Set Instruction Manual (pre-2023)

Agility Pole Set 2.0 Instruction Manual (2023)

Baller Mini Hoop System Instruction Manual (2023)

Baseball Safety Base Set Instruction Manual

Baseball Swing Target Stick Instruction Manual

Base Weights Instruction Manual (2018)

Extender Net for MEGA NET Instruction Manual

Portable Handball Goal, all sizes Instruction Manual (2022)

Adjustable Speed Hurdles Instruction Manual

KICKSTER Portable Soccer Goal Instruction Manual (2023)

KICKSTER PRO Soccer Goal Instruction Manual (2023)

KICKSTER Elite Portable Soccer Goal Instruction Manual (2022)

KICKSTER Target Hoop Instruction Manual (2022)

KICKSTER 2-in-1 Soccer Goal / Rebounder Instruction Manual (2022)

Agility Ladder Instruction Manual

MEGA NET Boundary Net Instruction Manual

PRO ALU Match Soccer Goal 6x4' Instruction Manual (2023)

PRO ALU Match Soccer Goal 8x5' Instruction Manual (2023)

PRO ALU Match Soccer Goal 12x6' Instruction Manual (2023)

PRO ALU Match Soccer Goal 16x7' Instruction Manual (2023)

PRO ALU MATCH GOAL 3X2m (2023)

PRO ALU MATCH GOAL 21X7'

PRO ALU MATCH GOAL 24x8'

SPOT Soccer Rebounder 5x3' Instruction Manual (2023)

PRO Bench Subs Bench Instruction Manual (2022)

PRO Bench Shelter Instruction Manual (2022)

PRO Rebounder 3x3' Instruction Manual

PRO Rebounder 5x5' and 7x7' Instruction Manual (2023)

PRO ALU Training Soccer Goal Instruction Manual (2022)

PRO Speed Agility Set Instruction Manual (2018)

Q-FOLD Folding Futsal Goal 9.8x6.5' Instruction Manual (2023)

Q-FOLD Folding Soccer Goal 6x4' Instruction Manual (2023)

Q-FOLD Folding Soccer Goal 8x5' Instruction Manual (2023)

Q-FOLD Folding Soccer Goal 16x7' Instruction Manual (2023)

Q-FOLD Match Folding Futsal Goal 9.8x6.5' Instruction Manual (2023)

Q-FOLD Match Folding Soccer Goal 4x1.5m Instruction Manual (2023)

Q-FOLD Match Folding Soccer Goal 6x4' Instruction Manual (2023)

Q-FOLD Match Folding Soccer Goal 8x5' Instruction Manual (2023)

Q-FOLD Match Folding Soccer Goal 12x6' Instruction Manual (2023)

Q-FOLD Match Folding Soccer Goal 16x7' Instruction Manual (2023)

Q-FOLD Mini Soccer Goal Instruction Manual (2022)

GS SERIES Football Goals and Rebounder (Galvanised steel)

QUICK-HIT Golf Hitting Net 8x8' Instruction Manual (2022)

Rally Net Instruction Manual (2021)

REPLAY Ball Instruction Manual (2022)

REPLAY Station Instruction Manual

REPLAY Station XL Instruction Manual

Skills Set Instruction Manual (2022)

SPOT Soccer Rebounder 8x5' and 7x7' Instruction Manual (2022)

SPOT Elite Rebounder 5x3' Instruction Manual (2022)

TARGET Pop Up Goal Instruction Manual (2022)

TEKKERS Net Soccer Rebounder 5x3' Instruction Manual (2022)

TEKKERS Net XL Soccer Rebounder 8x6' Instruction Manual (2022)

TEKKERS Trainer Dual Net Rebounder Instruction Manual (2022)

Weighted Pitching Balls Instruction Manual

Weighted Sled Harness Instruction Manual

REPLAY Strike Instruction Manual (2022)

PRO ALU MATCH GOAL 21x7FT

PRO ALU MATCH GOAL 24x8FT

TEKKERS GS TRAINER PRO 3 IN 1- 6x4'

Instruction Manuals

Adjust REPLAY Station Legs

Fix a dented pole / tube end

Replace a Spring Clip / Spring Button

Q-FOLD Crossbar Sag Fix

Reinstall a wire pole connector

Replace a Post Hook on KICKSTER

Replace the Elastic on Flexi Post Nets

Repair a G-hook on TEKKERS

How to Fix Videos

Adjusting REPLAY Station Legs

Bent base frame poles (KICKSTER, SPOT etc)

Dented pole ends on KICKSTER / SPOT base frame

Q-FOLD crossbar sagging

Can't remove the plastic cap from the corner joint

Wire pole connector has come out of base frame

Spring Button is missing / lost inside the pole

Troubleshooting

Can I cancel my order?

Can I change my order?

I have entered the wrong delivery address

My discount code doesn't work, what do I do?

What payment methods do you accept?

My order is a gift can you hide the branding?

I'm a sales tax exempt organization, how do I place an order?

Do you have a Pro sales program?

I'm a retailer looking to sell QUICKPLAY products

Where can I find a copy of my invoice?

Missing refund after order cancelled

My card has been declined but payments are showing on my account

Orders FAQs

Where do you deliver to?

How much is delivery?

Do you ship internationally?

What delivery carriers do you use?

Do you offer next day or express delivery?

Can I collect my order?

Where is my order?

Order only part delivered, but email says "Order Delivered"

Shipping policy US

Shipping & Delivery FAQs

What is your returns policy?

Can I return my order?

Is it free to return an item?

When will I get my refund for my returned item?

Returns FAQs

Does my purchase come with a warranty?

Do you have a phone number I can call?

Can I unsubscribe from your mailing list?

Account FAQs

Product or box dimensions?

Can I leave it assembled year-round?

Where do I find the eCoach web app?

My Q-FOLD is missing the “PB-1” (x6) parts to assemble

What is the difference between a KICKSTER goal and a KICKSTER Elite goal?

Do you sell...?

What target net can be used on my goal?

Prop 65 Frequently Asked Questions

Product FAQs

How do I make a warranty claim?Updated a day ago