How do I make a warranty claim?Updated 10 months ago

If your QUICKPLAY product has a fault caused by materials of workmanship and you would like to make a claim, please use the Contact Us option in the Help Center to open a support ticket with our team. We're here to help if you need us.

• Your full name
• Your current shipping address and contact number
• The order number/proof of purchase relating to your claim 
• The model name of the product (and size where applicable)
• The "PO" number of your product (showing on Product label on the box)
• A description of the issue/s
• Close up photo/s showing the issue/s
• A photo of the assembled product 

For more full warranty terms and exclusions, please visit our Warranty Info Policy page, accessible via the footer on our website.