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Returns FAQs
Got questions about returning an item / order? Check out these FAQs
What is your returns policy?
Points you to our Refund & Returns Policy for what can be returned and explains how to request a return.
Can I return my order?
Points to the Refund & Returns Policy for return eligibility and explains how to start a return using the contact form, including what to include in your message.
Is it free to return an item?
Points to our Refund & Returns Policy for return costs and explains how to start a return request.
When will I get my refund for my returned item?
Find out where to check on the timing of your refund after a return, and what to do if it hasn't arrived.