Got questions about returning an item / order? Check out these FAQs
If you've mistakenly ordered a product, QUICKPLAY offers a 30-Day Returns Policy for new and unopened items. While this policy might seem strict, it's shaped by our commitment to environmental responsibility. Sports equipment, unlike some other produ
QUICKPLAY offers a 30-Day Returns Policy for new and unopened items. To request a return, please use the Contact Us option in the Help Center to open a support ticket with our team. Please provide your order number, and confirm that your item is new
We do not offer free returns, however we may be able to supply you with a pre-paid return shipping label on request. The cost of the label (this will vary depending on the product), will then be deducted from your refund once the returned item(s) has
We aim to process refunds within 3 working days of receiving your returned item(s). You will be notified when the refund has been issued, however it may take up to 10 business days for it to be received. Please be aware that timeliness of refunds are