Here you'll find common FAQ's about products. Please also checkout our Troubleshooting section for product maintenance and quick fixes.
Replacements "spare" parts can be found by searching on our website, we recommend that you check compatibilities as some models get updated from time to time. If you can't find the part you're looking for, or have any questions about compatibility, y
Dimensions of our products can be found online on the product page. To open a support ticket or talk to an agent, please choose the option "No, I need more help" on the previous page
It depends on the product range, below you'll find some simple YES & NO guidelines, based on the product range:. YES: Q-FOLD and Q-MATCH and PRO REBOUNDER ranges are made from all-weather materials and are suitable to be left assembled outdoors for l
The eCoach Web app can be found here: https://ecoach.training/. eCoach is now a web app, that works on all devices. There is no need to download it from the app store. Just bookmark the above link in your browser or add it too your smartphone home sc
Click on the 'Notify Me When Available' button within the item listing and enter your email address to receive an notification when the item is back in stock. To open a support ticket or talk to an agent, please choose the option "No, I need more he
Don't worry - this is completely normal and an important design feature on all our flexi-post goal & net base frames. You’ll notice that some of the base frame poles have a slight bend / or kink in the middle of the pole.
Over time or during the hot summer you might find that the crossbar of your goal starts to sag / droop downward. We figured out a simple solution, by simply rotating the crossbar when the goal is not in use, Follow this video to leanr how.
The Q-fold goals now come with pre-attached PB-1, please check inside the parts MF7 or MF3 to find the PB-1 parts
The Kickster Elite goals feature a weighted base frame and rubber feet, along with a durable white net. These enhancements make them suitable for both indoor use and Astroturf surfaces, without the need for additional weights or ground stakes, which
If you can't find what you're looking for, please open a support ticket or talk to an agent by choosing the option "No, I need more help" on the previous page
Target nets and target nets lite are only compatible with solid frame goals ( Q-Fold / Pro Aluminium / GS series goals etc). If used on Kickster goals, it may cause the crossbar to collapse. For Kickster goals please visit the KICKSTER Football Targe